Store Policies & Shipping Information


Estimated shipping times:
  • Canada: 5-10 business days
  • United States: 2-4 week
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

I gladly accept returns and exchanges within 30 days, at buyers expense for shipping and as long as the dolls are in like-new condition.   

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Custom and personalized orders

I am happy to work with you to create your custom and personalized peg dolls. Please contact me ( with any questions or requests you may have.